IJMRR - International Journal of Multidisciplinary Research & Reviews
Int. J. Multidiscip. Res. Rev.
DOI Prefix: 10.56815
I J M R R
Int. J. Multidiscip. Res. Rev.

International Journal of Multidisciplinary Research & Reviews

Peer Reviewed | Multidisciplinary | UGC Aligned | C | O | P | E Ethical Standard

ISSN: 2945-3135 | Digital Archiving | CrossRef Member
IJMRR - International Journal of Multidisciplinary Research & Reviews

International Journal of Multidisciplinary Research & Reviews

Peer Reviewed · Multidisciplinary · UGC Aligned · C | O | P | E Ethical Standard

ISSN: 2945-3135 | Digital Archiving | CrossRef Member
DOI DOI Prefix: 10.56815
Vol. 2022 No. 1: 2022 (2022)

[2] Correlation Between Electronic Banking and Customer Satisfaction

Shameen Sucurine Monteiro & Byju John

The current article has been developed for analyzing the customer satisfaction relationship with electronic banking. The concept of electronic banking has been discussed to provide a view of the services. After this relationship of customer satisfaction from different angles like the quality of services, security of services and reliability has been identified. Improving scope has been analyzed from which scope of technological, reviewing are the factors for customer satisfaction increasing from electronic banking. Improvement of the electronic banking system and the scope of customer satisfaction have been covered in the current article.

Keywords:
Electronic banking Customer satisfaction E-banking